Privacy Policy
Effective Date: August 26, 2026
This Privacy Policy describes how Red Beard Technology Solutions collects, uses, and protects your information when you engage our services, visit our website, or interact with us through any communication channel.
Information We Collect
We may collect the following types of information:
• Contact Information: Your name, email address, phone number, mobile number, and mailing address.
• Account Information: Company name, billing details, and service-related preferences.
• Technical Information: IP address, browser type, and usage data when you visit our website.
• Support Information: Details related to support tickets, service requests, and communications history.
How We Use Your Information
We use the information we collect to:
• Provide, manage, and deliver our services to you.
• Communicate with you about your account, support requests, and service status.
• Respond to your inquiries and provide customer support.
• Process billing and maintain accurate account records.
• Improve our services and website.
• Comply with legal obligations and protect our rights.
SMS / Text Messaging Privacy
As part of our communications, Red Beard Technology Solutions may collect your mobile phone number to send you text message updates, including support and account-related communications. This information is collected only with your consent. We use your mobile number to send text messages related to your account, support requests, and other communications from Red Beard Technology Solutions.
You can opt out of text messages at any time by replying STOP to any message you receive, or by contacting us at privacy@redbeardts.com. You may also request that we delete your mobile number from our records by contacting us directly.
Sharing of Your Information
We do not sell, rent, or trade your personal information to any third party. We may share your information with service providers who help us operate our business, such as our communications, hosting, or billing providers, but only as needed to provide our services and subject to confidentiality obligations. These providers are not permitted to use your information for their own marketing purposes.
We may also disclose your information when required by law or to protect the rights, property, or safety of Red Beard Technology Solutions, our clients, or others.
Data Retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete it or anonymize it in accordance with our retention practices.
Your Choices
You have the following rights regarding your information:
• Opt Out of Communications: You can opt out of marketing or non-essential communications at any time by following the unsubscribe instructions in our emails, replying STOP to text messages, or contacting us at privacy@redbeardts.com.
• Access and Update: You may request access to or correction of your personal information by contacting us.
• Deletion: You may request that we delete your personal information from our records, subject to legal or contractual retention requirements.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is completely secure, we take appropriate measures to protect your information.
Children’s Privacy
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us at privacy@redbeardts.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy or our information practices can be directed to privacy@redbeardts.com.